Economic growth in India calls for a conscious move towards quality, empowering consumers with options and increased consumer awareness. For manufacturing industries, this necessitates the concentration on quality in order to protect their brand image. This has resulted in manufacturers to infuse quality management programmes and controls into their products, processes, logistics and service support. To meet this demand, Technocrat Consultants, a division of Technocrat Consultants has developed and launched Green Belt and Black belt programs on Six Sigma, Lean Management and Lean Sigma.
Six Sigma, Lean Management and Lean Sigma are very strong deployment processes driven by Top Management. This process utilizes a broad range of business process improvement tools, including Statistical Tools. Six Sigma methodology facilitates the organization to be more and more value enriched and customer focused.
What is Six Sigma
Six Sigma is being perceived to take people to higher level of performance with fewer mistakes while making it a strategic option for transforming an organization. Six Sigma is a Program to be owned and led by leadership orienting strategically towards market place and customer satisfaction.
The Six Sigma concept is gaining popularity owing to its proven methodology. It can be applied in all business operations including production, marketing, purchasing, human resource and even finance. Its main purpose is to improve process capability and productivity, thereby reducing potential defects in the process. If implemented successfully, Six Sigma programmes can also improve the earnings of a company by managing costs efficiently. For more details on Six Sigma you may refer the next pages.
What are Lean and Lean Sigma
The prime motto Lean Management is waste identification and elimination. Lean management is a team-based approach to identifying and eliminating waste (non-value-adding activities) through continuous improvement. Lean Management is about looking at the whole picture of all the processes that are required to deliver a product or service. It is about evaluating each step and ensuring that the step is Valuable, Capable, Available, Flexible and Adequate. Lean Sigma is a newly emerged concept which combines efforts and benefits of Six Sigma and Lean Management. The benefits of Lean Sigma can be seen in Lean as well as Six Sigma Terms.
Why Lean Sigma?
Competitive pressure is forcing the Organizations to look for ways and means to improving their processes so that the Quality of the products and services improves, waste minimizes and customer satisfaction increases significantly. In today’s challenging world you need to make price reductions and yet create better quality. For that you need a proven method for achieving this throughout your company on a rapid, systematic and continuous basis. Lean Sigma can result in the kind of changes you are looking for.
Six Sigma is the most effective breakthrough strategy ever devised for quality improvement. It enables companies to make substantial improvements in their bottom-line by designing and monitoring everyday business activities in ways which minimizes all types of waste and non-value adding activities and maximizes customer satisfaction.
Goal of Lean Sigma
Improved customer satisfaction is the goal of Six Sigma, Lean Management and Lean Sigma. This process cannot happen on its own. This is where Lean Sigma plays a key role. The methodology of Lean Sigma aims at integrating all operations throughout the organizations to make them ‘produce right, first time’.
How Lean Sigma works
Lean Sigma is a high-performance data driven approach focused on analyzing the root cause of business problems and solving them. It ties the outputs of a business directly to the market place.
Value Addition and reducing variation:Lean Sigma deployment is a companywide strategy to achieve breakthroughs in areas such as productivity improvement, PPM reduction etc.
- Six Sigma quality improvement enhances customer satisfaction while reducing the COPQ from 20% of total sales revenue to 10% or less
- Other competitive advantages include reduction in process variation
- Delivering products in 50% to 80% less time
- Reducing manufacturing and overhead costs by 20%.
TECHNOCRAT CONSULTANTS’s Approach:
Our approach for the training is practical and project based rather than conventional classroom training. The training programme contains of exercises, quiz, group discussions and project reviews, besides classroom training. Our focus is to develop, implement and sustain state-of-the art operations excellence. This approach has two major advantages:
- Your investment in training is captured when the project is completed
- Participants learn how to successfully manage a project while learning six sigma concepts.
Workshop Content:
This workshop enables participants to be the primary members in a project team to achieve Six Sigma levels of quality, using a Breakthrough Strategy and methodology, to address key product/service improvement opportunities.
Who Should Attend:
- Quality and Process Managers, Engineers and Executives who need to have a better understanding of Six Sigma and the application of Lean Sigma in process/quality improvements.
- Production Managers, Production Supervisors and Customer Service Managers.
- Persons wanting an initial introduction to Six Sigma thinking and techniques.
- Consultants who want to incorporate Six Sigma Green Belt in their service offerings.
Prerequisites: None. No previous Six Sigma or Lean Management experience required.
Duration:3 Days
Workshop Materials
Workshop manual
Deliverables:
- Training Material: Hard copy of courseware will be provided to the participant.
- Certificate for the participant on the basis of evaluation
- On line Examination will be organized for the participant and result will be declared at the end of the course
Training Program Outline:
- Six Sigma overview and evolution
- Six sigma methodology
- Over view of Lean Management
- Lean Sigma – a concept, overview and evolution
- DMAIC methodology
- Six sigma projects
- Voice of customer
- CTP and CTP concept of y= f(x)
- Basic Quality tools:7 QC Tools – introduction, Brain Storming, FMEA
- Type of data and introduction to normal distributions
- Introduction to basic statistical concepts.
- Basics of distributions:Normal distribution, Binomial distribution, Poisson distribution
- Introduction to control charts – X bar and R charts
- Calculating process sigma levels
- Process capability for continuous data
- Process capability for discrete data
- Introduction to Hypothesis Testing
- Introduction to experimental design
- Introduction to lean Management
- Introduction to Value Stream Mapping
- Concept of 8 wastes and different indictors of wastes
- Concept of waste and waste elimination
- Introduction to Lean Tools
- Examination